ZBrushCentral

Cintiq 24 HD

ZBrush Usage Questions
#1

When I use my Cintiq, the brushes (clay, standard, clay tubes, etc.) all seem to subtract but don’t add. It only does it when ZBrush is on the Cintiq, not when it is on my other screen. Pressing alt has no effect on the brush. The smooth brush behaves similarly. I just noticed that I get the opposite effect when the Zadd or Zsub buttons are selected.

If I use my tablet, the tools work fine. I’ve downloaded the latest drivers from the Wacom site. I’m on Windows 7. This seems to be a Wacom issue, but I’m hoping that you are aware of the problem and can help. Thanks for your time.

#2

here is a crazy thought… perhaps one of your hot key, or pen keys are set to ALT, with is brush subtraction. perhaps ALT some how is set auto on. I Use an Intous, but I’m guessing that your configuration utility is the same. Try setting preference in Wacom tablet Properties program, which is located in your Wacom programs group. if that dose not work try activating "Wacom Tablet Preference file utility, delete your current file and then re-open the properties program again and resetting your hotkey and settings. :cool:

I hope this helps. You should also be able to set a program specific setup too, one that activates when Zbrush starts.

another thought is you might be gripping your pen in a way that holds down the key on the pen, which by default is set to ALT.

#3

Gridlost, thanks for your help. I’ve tried doing what you’ve suggested and double checked my settings, but that doesn’t seem to be an issue. I get the little “minus sign” when I press Alt, it just has no effect with the cintiq.

As I stated, the tablet works in the intended way, it is a problem with the screen and the way it interacts with the pen. Photoshop doesn’t have any problems. I’m hoping someone else has had a similar problem. Guess it’s time to contact Wacom.

#4

I have the same problem.

Is your start bar on your cintique or another monitor?
If I click on my Zbrush icon on my 30" then I get the same problem you have (the smooth brush is the worst, give it a try, it’s awesome!). Anyway, to fix I just hit window+3 (3rd icon in my bar) to load Zbrush and it will/should work fine.

Not a great fix, but works anyway.

#5

Yeti, Yes! That did the trick! Smooth brush was a cubist nightmare! Thanks for your help, brother!

#6

happy to help.

#7

I’m having the same issue. I have the Cintiq 24HD as my secondary monitor. When I start ZBrush it opens up on my Primary monitor. Everything is fine. Standard brush build up and Alt subract. This is using my Intous 4.

However. If I move ZB to my Cintiq the input behaves just as you described.

It all worked well until the other day but my session ended with ZB crashing on me as I was saving :frowning: (lost work)
And now I’m in this lousy setup.

#8

Lander, I tried the set-up that beta_channel suggested and it seemed to work for awhile but for whatever reason, the brushes started acting as I previously described. I gave up on the dual monitor thing and now have a mirrored display. Even though these problems seem to be specific to ZBrush, I believe that the problem is with the Cintiq drivers. Until they release a better driver, I would suggest you set your monitors to mirror. I tried contacting Cintiq, but received no reply.

One other possibility might be the graphics card. I have an nVidia graphics card. Yourself?

#9

It’s been working well before so I’ll not give up just yet.
Yes I’m using a nVidia card.
I’ll try to get the time to do some more tests today.

#10

Gotta be a Cintiq issue. If I have the program sitting half way I can paint normally on my Intous4 but get the issues when painting on the Cintiq. Pitty, Kind of expensive investment that doesn’t rock.

Setting the mapping of the Intous to full(both displays) confirms that It works well with the Intous even if ZB is on the Cintiq.

The hunt continues. :slight_smile:

more testing.
If I change the primary monitor to the cintiq before I launch ZB and after that change back then it works perfectly fine.
I’m all over Wacom now. Hopefully they’ll come back with a solution.
I mean what’s the point of having a dual monitor setup if have have to clone the content?

#11

I admire your perseverance! Yes, as more and more people use the Cintiq, they will hopefully feel the heat. I agree: It is a lot of money to invest if it doesn’t work properly. Please keep me posted when you make progress. Thanks much.

#12

This is what I got so far from Wacom.

…
Thank you for your e-mail dated 26.05.2012.
Since the effect of the pen in Zbrush is determined by the Zbrush software and not the tablet,
this has nothing to do with using a Cintiq for it or not. It seems that some additional modifier
button is pressed to create a different effect.

This may be caused by an interference between Cintiq and Intuos, it may also be the result of
a memory leak, that overwrites driver settings, so the button appears to be pressed.

I suggest to move both devices further apart. If that has no effect, unplug the Intuos and reset
the driver, so that the Cintiq is the only tablet connected. Test in Zbrush. Then attach the Intuos4
and test again.

If there should be further questions, please do not hesitate to contact us again.

Best regards,

Claudio Bianchi

Wacom technical Support
…
So I have replied that it’s a problem integrated with primary/secondary monitor setup.
Hopefully I’ll get a response on that.

#13

Lander, did you ever manage to resolve this issue? As far as the reply from Cintiq, you have a better chance of finding the Loch Ness Monster than determining a memory leak. I still feel it is a driver issue.

#14

Man I’m such a looser.
I havn’t played with Zbrush for ages. And now It’s lucky that I had this tread cos as I changed graphics card I didn’t remember this issue.

You have to set the cintique to be primary else it does not work.

Happy sculpting

#15

You’re not a loser. It’s a very complex interaction. Good luck with your work.