Hello.
I tried to download and test out the Zbrush Trial for 45 days, because it is a program I want to work with in the future.
However, when I downloaded yesterday it kept cancelling, because I had bad internet connection even though it had 4 bars.
Right now I am in a new place (might be better Wifi here) and I tried to download again, but it says I have exceeded the number of downloads (I only tried twice) or my download link has expired.
Please help.
Hi there,
Your link will always automatically expire after two download attempts or seven days, whichever comes first.
I was fortunately able to locate your email address from your ZBC account and so I have renewed your link. The Support system is usually the faster way to get assistance, however. If you need further help, please submit a ticket at https://support.pixologic.com. The team will be happy to help with any issues regarding downloading, installing and activating. (For usage questions, ZBC is the right place to be, though – welcome! :))
One thing to mention: We’ve just learned that Microsoft has made some changes to Windows Defender, which can cause problems with the installer itself. I recommend that you temporarily disable Windows Defender while downloading and installing ZBrush. Leave it off until you’ve activated it.
Thank you! I am so happy right now! 