zbrush has been crashing a lot lately, i was working normally then zbrush crashed and after that i have not been able to even open the aplication again, tried reinstalling and that does not work, i have not found information about this bug, the contact page does not work and i dont know what to do anymore, here is a video showing my problem, any information about how to fix this is apreciated!
thank you!
https://www.dropbox.com/s/xo1ge1drhbx8lnz/zbrushcrash.mp4
Without knowing what you are doing at the time of the crash it’s very difficult to figure out where the issue might be.
However, when you re-installed ZBrush you probably didn’t do a full re-install. After uninstalling there are a lot of files left over. If any of those files are causing the issue then they’ll still be there after you install again. Here’s what you should do:
If this does not resolve the issue then the problem is not with ZBrush itself and is something else on your system that is affecting ZBrush. It could be a virus, lack of space on the C drive, too much fragmentation on the C drive, another recently installed program that is conflicting with ZBrush, or even the beginnings of a hardware failure such as a RAM module.
okay, i did a clean install following these steps and did not work, then i turn off all the startup services and aplications to perform a clean boot and zbrush opened, now i will have to search what service is causing conflict, thanks a lot!